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Ulta Return Policy: Can You Return Opened Makeup?

Editorial Writer
Written by Sarah Jenkins
August 4, 20264 min readVerified Editor
Ulta Return Policy: Can You Return Opened Makeup?

Buying makeup online carries the risk of choosing the wrong shade or formula. Fortunately, Ulta features a generous return policy that protects beauty shoppers from wasting money on products they don't like.

💡Quick Answer / Summary

Buying makeup online carries the risk of choosing the wrong shade or formula. Fortunately, Ulta features a generous return policy that protects beauty shoppers from wasting money on products they don't like.

Key Findings & Deep Dive

Ulta accepts returns on gently used or opened makeup within 60 days of purchase for a full refund. If you lost your receipt, store staff can verify your transaction using your free Ultamate Rewards phone number.

Verdict & Recommendation

Returns made after 60 days will be refunded as store credit. For a seamless return experience, bring the original packaging and receipt to your local store.

At A Glance Comparison

ImageProduct NamePriceDiscount CodeAction
Ulta Beauty Purchase Protection PassUlta Beauty Purchase Protection Pass$0.00ULTA20

Detailed Product Reviews

Ulta Beauty Purchase Protection Pass
Free Return Support
Ulta
Verified Deal

Ulta Beauty Purchase Protection Pass

★ ★ ★ ★ ★
4.8 (5120 reviews)

Bypass checkout delays and track your Ulta purchases, return statuses, and loyalty points.

Pros

  • Tracks digital receipts to verify purchases without paper
  • Easy integration with Ultamate Rewards points program
  • Secure returns at any physical store location

Cons

  • Gently used returns must contain at least 50% of the product
  • Original shipping fees are non-refundable
$0.00$0.00
Promo Code:ULTA20

Frequently Asked Questions

Can I return opened makeup to Ulta without a receipt?+
Yes. If you used your Ultamate Rewards loyalty profile, the cash register staff can lookup the transaction digital receipt.
What does Ulta do with returned makeup?+
For hygiene and safety reasons, all returned opened cosmetics are discarded and cannot be resold.

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